Success Story - The Ohio State University Student Services

With over 66,000 students, Ohio State is one of the largest universities in America. The Ohio State Office of Student Services manages the security camera systems for all student residences, dining halls, and student recreational fitness facilities. Problem: Student Services administration was unhappy with the security camera services provided by a previous vendor, and sought out information from Security Cameras of Columbus. Multiple cameras were not working across several different buildings, which is a security concern for the university. Solution: A Security Cameras of Columbus salesperson met with OSU management on site to discuss potential solutions. Together they determined the number of man-hours required to service the cameras. A quote was sent and approved, and the service was scheduled. Our installation crew arrived at Ohio State on time and began work. Work had to be done in public and student areas, so our crew made sure to maintain a clean and professional appearance. Our expert technicians were able to efficiently service the variety of issues present among the diverse assortment of camera systems. Some cameras were replaced, some cable terminations re-applied, and some new cable was installed. Our technicians even worked with facilities staff to re-adjust and clean several cameras. Ohio State staff were pleased with our expertise, and we look forward to continue servicing their vast network of camera systems.